Tinder updates its approach to handling reports of serious abuse and harassment

Tinder updates its approach to handling reports of serious abuse and harassment

As a result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Network), Tinder today announced verso handful of product improvements as well as pratica for internal teams at the dating app maker designed esatto better support survivors of abuse and harassment. Soon, Tinder also says its members will have access sicuro retroterra checks on their matches through Istruzione, verso nonprofit the dating app maker invested in last spring.

One key aspect of the partnership with RAINN involved istruzione Tinder’s customer care squadra. Through the allenamento, equipe learned how survivors may report abuse and harassment, and how sicuro faretto reports of serious abuse – even if the reports use vague language sicuro describe the events. The addestramento, which is now also verso mandatory part of Tinder’s onboarding and istruzione curriculum, additionally provides instructions on how gruppo members should respond preciso these types of reports when they occur.

Meanwhile, con the Tinder app, survivors will gain access to verso more direct way puro report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want sicuro receive follow-up information about actions taken, as some prefer to receive updates and others do not.

The app will also provide alternative support options, as not everyone will feel comfortable making verso direct report. Through the Tinder Safety Center, per dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access puro preparazione checks on matches from Ammaestramento. Tinder invested a seven-figure sum into New York-based Ammaestramento durante , which offers an alternative onesto traditional sostrato checks that surface verso wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.

The Tinder Safety Center is now also accessible from anywhere sopra the app, reducing the number of taps it takes for verso user to locate the resource.

“Our members are trusting us with an incredibly affective and vulnerable part of their lives, and we believe we have verso responsibility esatto support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Affable Advocacy for Tinder and Competizione Group, con verso statement about the changes. “Working with RAINN has allowed us esatto take per shock-informed approach preciso member support for those impacted by harassment and assault,” she added.

Educazione instead focuses on whether or not someone’s sostrato indicates verso history of violence

Breeden, who held a similar position at Uber, joined Tinder per as Competizione Group’s first-ever head of safety and accommodant advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Confronto, OkCupid and Plenty of Fish.

Tinder and other dating apps have put a higher focus on member safety features after verso 2019 report revealed how dating apps run by Tinder parent Gara Group allowed known sexual predators esatto use its apps, paio to the lack of retroterra check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – a key dating app demographic.

Mediante early 2020, Tinder invested per Noonlight puro help it power new safety features inside Tinder and other Incontro-owned dating apps, ahead of its investment sopra Educazione.

Spetitor, Bumble, has marketed itself as being more women-friendly, launching a number of features designed to keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option puro hide from victims, for example. Tinder has followed suit, launching new safety features of its own.

Tinder’s culmine U

The company has also felt the pressure preciso get ahead of coming regulations impacting tech companies, like those operating accommodant media apps and dating services. Tinder, which dominates the dating app market, today plays sopra aimable networking as well, with additions like quick chat features, an interactive videoclip series and other additions puro its new Explore hub in the app.

“By adopting more contusione-informed support practices, Tinder will be better positioned esatto support members who may have experienced harm and Leggi qui take faster, more transparent action on bad actors,” noted Clara Kim, supplente president of Consulting Services at RAINN, con per statement.

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